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Legal

Privacy policy.

Version 1.0 · Effective from 1 September 2026

What we collect

Account details you give us: name, contact details, and the details of your stay. Payment records: what was paid, to whom, when, and its status. Support conversations.

What we never store

Your full card number and security code are handled by our payment partner and never touch Paydeck's systems. Identity documents used in verification are processed by our verification partners; Paydeck stores the outcome and a reference, not the document images. Receivers' bank details are collected by our payment partner inside their own secure flow.

Why we process data

To make and record payments, to verify identity as the law requires, to prevent fraud, to provide support, and to meet our legal obligations in Thailand. We do not sell personal data.

Your rights

You may request access to, correction of, or deletion of your personal data, subject to records we must keep by law. Write to privacy@paydeck.th.

Earlier versions remain available on request - a published version is never edited in place. Questions: legal@paydeck.th.

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