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Trust and safety

Why this is safe.

The protections are structural - built into how every payment works, not bolted on afterwards.

Verified receivers

Nobody unverified can be paid. Ever.

Before a host can receive a single baht, they prove their identity with a live selfie check and add a Thai bank account in their own name. There is no way to pay around this - the system will not create a payment to an unverified receiver.

A host at a seaside bar at golden hour
Landlord verification

No bank details in your hands

You never handle your host's bank details.

Your host enters their own bank account inside their own secure verification flow. You can't see it, you can't type it, and no one can trick you into 'correcting' it - the classic changed-bank-account scam has nothing to grab.

A laptop on an outdoor balcony desk
Your bank

Real obligations

Every payment is tied to a real stay.

Payments settle amounts your host confirmed for your specific stay - never open amounts to bare account numbers. A payment that shouldn't exist fails before the money moves, not after.

Bangkok condominium towers at dusk
My stay

When something goes wrong

A paper trail, and people who can act on it.

Every payment has a receipt, a purpose and a status both sides can see. Refunds return to the card that paid. If a dispute is ever needed, the evidence - lease, confirmed amount, verified receiver - already exists.

A tidy balcony desk with a laptop
Receipt
Never hold your money

No balances, no wallet. Payments move; they don't park.

What we never do

Read this list once. Hold us to it.

Four promises, written to be checked against.

How the app stays secure
Never pay a person

Only verified receivers, only confirmed amounts.

Never ask in chat

Anyone asking for card details in chat is not us. Report and block.

Never surprise you

No fee, charge or change you didn't see on screen first.

Bangkok condominium towers at dusk

What a check is for

You never handle your host's details

Your host proves who they are and enters their own bank account, inside their own secure flow. You could not type it for them if you tried.

  • They prove it, not youTheir ID and their face, checked once, by them.
  • Their bank, their handsYou are never asked for their account number, because you cannot be.
  • No verified host, no paymentIf the check has not passed, the money cannot move at all.

Safety questions.

No, and you will never be asked for them. Your host adds their own bank account during their verification. You only need their name and a way to contact them.

Safe by structure, not by promise.

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Practical notes for making life in Thailand easier.

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